Rhys Hume, 1 Nov 2026
When a buyer sends out an RFQ, they'll often start by searching, open a handful of firm websites, and send the drawing to whoever looks like they can make the part and will answer quickly
Your website's job is to get you into that handful, and then make it easy for them to send you the job
This is what I'd put on it, based on how I build sites for engineering firms
Say what you make, in the words a buyer would search
Start with the work itself
List the processes you actually run, milling, turning, water jet, fabrication, whatever it really is, and the materials you work in
I'd write for the person typing something like CNC milling Glasgow into Google, not for a slogan, so use the plain names of the processes rather than a general line about precision or solutions
If there's a size or batch range you're happy with, or work you'd rather not take on, say so, it saves you quotes you'd never win and saves them an email
Put a way to ask for a quote on every page
If someone has to hunt for how to contact you, some of them won't bother
Put a quote button in the header so it follows people round the site, and a phone number for urgent jobs where they can see it without scrolling
That's how I set up the JNR Engineering site, a get a quote button at the top and a number for breakdowns and urgent work on the home page
Make the quote form ask what you'd ask on the phone
Think about what you ask when someone rings with a job, and put those questions in the form, what they need made, how many, what material, when they need it by, and how to reach them
Keep it short, every extra box is another reason to give up, and let people say they're not sure rather than stop halfway
If you can take drawings, say which file types you accept, and if you can't take uploads yet, say where to email them
Then tell people what happens next, who reads it and when they'll hear back, but only promise a reply time you can keep
Make sure the form sends to an inbox someone actually watches, on the JNR site the quote requests go straight to the firm's email, which sounds obvious until you see a form sending to an address nobody checks
Show the work, with real photos
Photos of your own workshop, your own machines and parts you've made do more than a stock image of a handshake
Only name customers if they've said you can, and only show accreditations you hold, with a line on what they cover
If you've got a story that goes from drawing to finished part, a before and after, that's worth a page of its own because it shows a buyer what working with you looks like
Make sure it works on a phone
Plenty of people check a firm out from a van or a workshop floor, so I'd test the site on a phone before anything else
That means buttons big enough for a thumb, a phone number you can tap to call, and a form you can fill in without zooming
Open it yourself on a real phone, on mobile data rather than your office wifi, and see how it feels
Say where you are
Put your town and the area you cover in plain text on the page, and keep your address and phone number identical everywhere they appear
Set up a Google Business Profile too, so you show up when someone searches nearby, I did that for JNR alongside the website
Local search is mostly about being clear and consistent, so there's nothing clever to it, just make it easy for Google and for a person to see where you work from
Make the next step obvious
Every page should end with one thing to do, usually ask for a quote or ring you
Use words that say what happens, send us your drawing or ask for a quote, rather than a vague submit or learn more
If a page has three different buttons pulling in different directions, people tend to do none of them
What to leave out
Long company history before the thing someone came for, vague lines about passion and quality that every firm uses, stock photos, and a contact page buried three clicks deep
You can add the history later, the quote button comes first
I'd also leave out anything that's out of date, an old price list, a machine you've sold, a news post from years ago, because it makes a buyer wonder whether anyone is still answering the phone
A quick check before you publish
Run through these on your own site, on your phone
- Can I tell what you make within a few seconds?
- Can I ask for a quote without scrolling?
- Does the form ask what you'd ask on the phone?
- Does it work on my phone?
- Is it obvious where you are?
If any of those is a no, that's where I'd start
Get your site reviewed
If you'd like me to look at your site, talk me through it and the enquiries you want in a free 20-minute chat, and I'll tell you what I'd change
You can also see how I build websites for engineering firms
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